To start the process, contact us through online chat or 800. 331. 0500. For 15 days or more,. Don’t return a device with physical changes, such as decals or colors. Use the shipping materials we sent you (including the prepaid shipping label). Webjul 26, 2020 · how can i return the old equipment (nvg510) that is more than 10 years old? Do i need to return still? Service was disconnected about 2 weeks ago. Webdec 29, 2020 · you should have received an email from at&t, once you cancelled your service, stating what all you need to return. Basically anything that at&t provided you,. Webjun 10, 2024 · there are two ways to return at&t internet equipment: Online and through the mail. Here are the steps for each method: Log in to your at&t. Did you start a swap process for your equipment in smart home manager or chat? Have you already spoken to an agent about your return? Weblearn how to send back at&t fiber, at&t internet, and at&t internet air equipment like internet modems and routers. Webfeb 8, 2023 · find out how to upgrade or return your dsl modem or gateway. Confirm dsl service you can find out if you have dsl service by signing in to your account.