Webdec 10, 2023 · unfortunately, consumers started seeing a negative balance in their accounts as soon as the bug was patched and cash app customer service learned. Webjun 3, 2024 · the cash app users are facing a negative balance glitch, which occurs when their accounts display a balance below zero. Users who encounter the issue. Charges that appear on your account long after a purchase and secondary charges like tips can push your balance into the negative.