Webkaiser permanente won’t be able to help manage your care until your emergency or urgent care need is under control or is being managed by a doctor. Choose from the selections below or on the left to contact a representative and get assistance with questions and requests related to your clients'. We can help you find a doctor, answer plan questions, transition your care and prescriptions, and more. Get care from kaiser permanente. In addition to member. Webchoose from the following contact options for questions and concerns about your plan, benefits, billing, account management, and more. If you think you or someone you care for is having a medical or mental health emergency, call 911 or go to the. See a list of important phone numbers and contact information for kaiser permanente. Talk with a licensed care clinician day or night for advice, appointment scheduling, and more at no cost. Weblet us know what you need. Kaiser permanente member services. Monday through friday from 7:30 a. m. To 9 p. m.