Check the bottom of the box, you should see. Webthis article contains the troubleshooting guide for the rv750 series shark ion™ robot vacuum. To troubleshoot shark ion robot, clean the sensors and charging contacts, reset the device, and. Webthis article contains the rv750 series shark ion™ robot vacuum troubleshooting guide. This supports the following product skus: Webclean all charging contact points on the robot vacuum and the charging port with a dry microfiber cloth and reposition the battery. Device cannot locate charging dock.