Webfind out how to change your plan, add a new line, get activation assistance, learn about our 5g, and review other common straight talk help topics. Log into my account on straight talk's website. Weblike many customer service lines, straight talk's customer service is open seven days a week from 8 a. m. The line is answered by an automated message. Webbrowse common support topics for your prepaid phone. Navigate topics such as account management, phones, services, airtime, and more at straight talk.