Webto avoid being billed an unreturned equipment charge, please return all your verizon fios equipment within 30 days of the day from the day you are requested to return your. Following the verizon equipment return process is important if you don’t want to be. Webvisit our 5g home & lte home equipment return faqs. How to return your fios equipment. You must contact us to start the return process. We’ll let you know which ups stores are near your address so you can drop off your return. Or you can use the ups. Are getting replacement equipment due to an address change; Equipment may be returned to verizon as set forth below. These policies do not limit or supersede existing manufacturers’ warranties. Webjul 2, 2018 · the return is supposed to be brought to a fios corporate store location. Not a verizon wireless location. In my area verizon wireless doesn’t even like taking fios.