Reset boxes more the 5 times and still had issue. Webrdk03036 means the satellite (smaller x1 boxes) can't talk to the main dvr box. With your tv set to the input you normally watch cable on, check the back of your tv and the. I'd like to help take a deeper look at this. Can you send me a private message with your first. Ensure that the connections are tight, if applicable. If you’re unable to power cycle the tv box, try restarting it by saying “restart tv box” into your xfinity voice remote or. Webnov 28, 2023 · ensure that the connections are tight, if applicable. If you’re unable to power cycle. Ensure that the connections are tight, if applicable.